CONTACT
We keep customer service in the family, not an outsourced hub. If you live chat, call or email us, you'll get a trained & experienced member of our staff (often a family member!) answering you.
Nick, FRAHM founder & designer, spends an entire day training everyone who uses live chat on sizing, our philosophy & detail of each jacket. That means you get the most informed answers. No fobbing off or 'computer says no'.
Live chat is in the bottom right hand corner, you can call us on (44) 01225 22 14 22 or email hello@frahmjacket.com
We work from our beautifully renovated space at Glove Factory Studios (yes, it really was a factory making gloves until the 1960's), just East of Bath. It's a busy office & we don't hold stock, so we're afraid it's not open for customer visits.
FRAHM Jacket office (NO RETURNS PLEASE!, correspondence only):
101 The Leather Factory
117 The Midlands
Holt
Trowbridge
Wiltshire
BA14 6RL
(44) 01225 22 14 22
hello@frahmjacket.com