Pre-ordering allows us to focus on making the best quality jackets and keeps them special (we only make each style once a year). <a href="https://frahmjacket.com/pages/why-preorder" title="https://frahmjacket.com/pages/why-preorder">MORE INFO</a>

Klarna doesn't work with pre-orders! Do try using PayPal and see if they offer you credit.

Frequently asked Questions

About the Jackets

Why pre-orders?

Pre-ordering allows us to focus on making the best quality jackets and keeps them special (we only make each style once a year). MORE INFO

What’s with the 20% discount?

We give you 20% off for pre-ordering. If there's any stock left, or rare returns, they are at full price.

If you're going to pay us in advance and wait, there should be a reward for that. You help us, we help you.

What alterations do you do?

We will shorten your sleeves free of charge, as long as it's a minimum of 3cm shorter. Please get your jacket, see how it fits, then decide.

Not all jackets can have alterations, as this may ruin the construction. No waterproofs can, for instance, as this stops them being waterproof!

There's an icon on each jacket, saying if they can have the sleeves shortened, but do ask if unclear.

Where are your garments made?

The short answer is the best manufacturer we can find. Quality comes first.

The longer answer is we use Portugal and Bulgaria for most of our jackets. We use China for the most technical styles that require very specialist machinery like sonic welding.

do you manufacture in the uk?

We don't make jackets in Britain, though we'd love to if we felt we could. We only use the best skills and equipment and that is always our priority over origin. Quality comes first.

However, most of our fabric is UK sourced. Suppliers like British Millerain of Rochdale, Halley Stevensons of Dundee or Courtneys of Gloucestershire.

How do I care for my jacket?

There's care info embroidered (no flappy labels) in plain English, into each jacket.

You can also check on the website page for each style, or ask us!

We try to make as many of our jackets machine washable as possible.

Don't ever use heat, biological liquid or conditioner with any jacket though!

Do you offer a warranty?

If there is a manufacturing fault with the jacket, we will get this repaired for you, or offer you a replacement jacket (if available). Most manufacturing faults are found within the first 2 - 3 months of wearing your jacket, however we will fix any that happen within the first year of wear.

Any issues after that will be your responsibility to repair. Please do get in contact with us if you have a question about how to repair your jacket. We'd be happy to offer advice, or to recommend the tailor we use in Bath.

Delivery & Returns

When will I get my jacket?

There's a coloured information box next to the 'pre-order now' button on each jacket page. That tells you when yours is arriving, or just ask us if you're not sure.

If the jacket is in stock, we'll send it to you within a few days, often quicker.

Can I cancel or return my order?

Yes, absolutely any time during the pre-order period, no explanation required, before it arrives.

You can return a jacket for exchange or refund within 90 days of it's arrival, as long as it's unused, with the tags still on. We can't sell used, dirty or washed garments.

What if I get the wrong size?

No problem, just exchange it, though sometimes we have run out.

Better still, ask us! We very rarely get a size wrong, if you check with us first.

Not sure of your size? Find your best fitting jacket, and simply tell us the brand and size. We'll do the rest.

How do I do a return?

Click here!

INTERNATIONAL SHIPPING

What countries do you ship to?

See our Delivery Page for more information.

I live in Europe, do I need to pay duties on arrival?

We send all of our orders to Europe using a service called DDP, which means duties, delivered paid. Therefore the final price you see on the checkout is the price you will pay, no duties or customs charges will be due on your order arriving into the country.

We use a dynamic service that calculates the duties due based on the country you are shipping to, therefore you may see the duties amount on the checkout change when you add your address.

The duties cost you see on the checkout is in addition to the product cost you see on the product page. However the price you pay at checkout is final, no other costs will be payable once your order arrives.

I live in the US & Canada, Do I need to pay duties on arrival?

We send all of our orders to the US & Canada using a service called DDP, which means duties, delivered paid. Therefore the final price you see on the checkout is the price you will pay, no duties or customs charges will be due on your order arriving into the country.

We use a dynamic service that calculates the duties due based on the price of the product. Duties are payable in the US on orders over $800. Therefore if you change what is in the checkout & it goes above or below $800, the duties amount may change.

how we sell

do you have stockists?

No we don't. We only sell from here.

That means no distractions, no middlemen to pay, just the maximum time on best jackets we can make.

What payment methods do you accept?

All the usual cards.

ApplePay and PayPal. You may get offered PayPal Credit or PayPal Pay in 3 - we don't have control over this.

We don't accept bank transfers, cheques, deposits or cash. Just payments via our website.

why no klarna?

Klarna doesn't work with pre-orders!

Do try using PayPal and see if they offer you credit.

Just buy one - you won't regret it!

I first became aware of Frahm when I heard Nick's interview on Radio 4 in Aug '24. I was impressed by his life story and the ethos behind Frahm as a company. I really liked the designs I saw online but could I justify spending so much money on "just" a jacket?

A few weeks ago, I ordered a Harrington jacket from another well-known UK clothing retailer, who I use for T-shirts, polos, etc. - like their stuff and very happy with them. It was heavily discounted in the sale (yes, the exact opposite of the Frahm approach) and when it arrived it was perfectly fine for the money, but the fit was oddly short in the arms - it had to go back.

So, I thought "sod it, I'll have another look at Frahm". Luckily, they still had a 2025 Harrington in my size, so I hit the button. It arrived a couple of weeks later and as soon as I took it out, I could see it oozed quality. The weight of the fabric, the cut and fit, the quality of the stitching, zips, etc. all absolutely superb.

I haven't yet worn it "in anger" (it's hanging on the outside of the wardrobe, so I can admire it) but I've no doubt I'll have many years of pleasure wearing it. You may think I'm going overboard for what is an item of clothing, but order one yourself and you'll see what I mean - I promise you won't regret it.

Exceeded expectations

Jacket is wonderful, very well designed and made to such a high quality standard. Seriously impressed.

A once and for all jacket

Goes beyond my expectations. Will be wearing this for years to come. I anticipate this will improve with wear. The blue grey colour is so versatile too.

Really pleased on first impressions. I’m going to enjoy wearing it!

Lovely jacket

So far - living up to the high expectations. Super flexible - so can be worn to work or as casual - is dead comfortable and looks class. Now the question is which colour to go for in ‘26!

2nd Purchase

Got the puffer jacker prior to buying the Racer jacket. So I was aware of the general high quality of the Frahm jackets. The Racer jacket is an excellent fit with a great finish. Happy with the lining as well. Scheming my next purchase

30% OFF WATERPROOFS

HARRINGTON RACER JACKET

NEW: TRADE-IN YOUR USED JACKETS

4,000+ reviews averaging 4.93/5

THE BEST WAS NEVER FAST

Sometimes life feels too tough

Breakdown, recovery & pockets

UNAPOLOGETICALLY EXPENSIVE