"A unique selling point (USP), also called a unique selling proposition, is the essence of what makes your product or service better than competitors."
I'm often asked what FRAHM's USP is. I make a 'you will regret this' face.
I say "we make the best jackets for real life. We also talk about real life honestly, have a far better fit and..." They make a 'no, that's not how it works' face.
My problem is I want to make everything better. Not just the jacket quality, but the fit, the service, the mental health stuff, the marketing, the packaging, everything. Which apparently, in Marketing World, is BAD.
So, as usual, just to be contrary (and because I actually believe in this stuff), here's a list of our USPs. Stuff we are better than other brands at.
- Made for real life, not pretend marketing life
- Best longterm investment
- Highest spend approval by partner
- Most passionate owners
- Highest quality
- Most comfortable
- Greatest longevity
- Most detailed
- Most versatile
- Best fit
- Most sizes
- Best service
- Best live chat with actual FRAHM staff, not bots
- Most listening & reacting to it's customers
- Highest review scores
- Highest customer re-purchase rate
- Most committed to talking about mental health
- Most asked about by other blokes at pub/rugby
- Most beards
- Quietest logos
- Finest fabrics
- Best zips
- Best snaps
- Toughest buttons
- Toughest stitching
- Least scrimping
- Best internal lining & pockets
- Best pockets
- Most pockets
- Best placed hand pockets (addicted to hand pockets)
- Biggest pockets
- Free cuff adjustment
- Comfiest cuffs
- Most detailed linings
- Most detailed hoods
- Best peripheral vision
- Easiest to look after
- Least ironing
- Clearest, swankiest care labels
- Most awarded packaging
- Most sustainable packaging
- Heck, most sustainable jacket brand
- Lowest fault rate
- Pre-order only
- 100% sell-through - no waste
- Most press without anyone doing PR
- Most personal replies on social media
- Most rambling newsletters from founder
- A load of other stuff I forgot
Is 49 too many?