Everything you need to know about FRAHM. How to buy jackets, returns, pre-payment, deposits, email, tax, charity donations, etc.


We promise to reply within 24 hours, except on weekends. You'll speak to someone friendly and helpful in FRAHM who knows the product and won't mess you about.

Alternatively call us on (44) 01225 222 052. We're only small, so may not answer straight away, but we reply to voicemails sharpish too.


FRAHM size guide

Click here



frahm jacket uk

United Kingdom

Royal Mail First Class (expect 1-3 days) FREE
Express UK Shipping (guaranteed next day if ordered before 1pm) £10.00


frahm jacket eu

European Union (EU)

Standard European Shipping (expect 2-5 days) FREE
Express European Shipping (expect 1-2 days, if ordered before 1pm GMT) £20.00


frahm jacket rest of world

Rest of World

Standard International Shipping (expect 3-7 days) FREE
Express International Shipping (expect 1-3 days, if ordered before 1pm GMT) £25.00
frahm jacket deposit pre payment orders
FRAHM jackets are very limited edition, so we offer you the ability to reserve a jacket before it goes on live sale. 
  • You can either make a pre-payment for the full amount. Or pay a deposit of £100 (ex Value Added Tax). Please note we will process your payment immediately.
  • When stock is with us, we will process pre-paid orders straight away.
  • Then we will then contact anyone who's placed a deposit with an invoice, asking you for complete payment within 7 days. After that we think its fair to put your jacket back into stock.
  • If you tell us you don't want the jacket after all, before the order has been completed, we will refund your pre-payment or deposit in full, no problem.
  • After all pre-payments and deposits have been processed, if any jackets are left, they will be offered on live sale here at




You should have a simple returns form that explains everything, in your package.

We ask that you pay for returns postage and packaging (though you should be able to reuse the packaging we sent it in).

We’ll always be fair to you and apply common sense. We just ask that you are fair to us in return, so please don't return jackets after wrestling tigers or trying to deflect asteroids.

It’s also worth noting that we’re not like other clothing companies. We sell one kind of jacket, then sell another, so there is a good chance there won’t be stock left. We’ll always try our best. 


  • If you don’t like your jacket, as long as it meets the standard criteria set out, we’ll refund you once we’ve received it back. 
  • If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange unless there's a fault or we made a mistake.
  • To be eligible for a return your jacket must be unused, unwashed and in the same condition that you received it. It must also be in the original packaging. Otherwise, we can't sell it to anyone else, which is a bit harsh.
  • Gift cards or vouchers are exempt from being returned. 
  • Once your return is received and inspected, we will send you an email to notify you what we'll do next.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days, if not immediately (that's usually not up to us). 
  • Expedited shipping costs that you paid for, such as Next Day Delivery, are not refundable, unless we get something wrong.


  • We'll replace items if they are defective or damaged and it’s our fault. 
  • We'll happily exchange a size if we have it. 
  • Please bear in mind that we make each jacket in very limited numbers, so we may not have any stock left. We will discuss the most helpful solution with you.

Do please contact us at if you're unsure of anything.

Our jackets are worth a lot of money. We highly recommend using a trackable shipping service and purchasing shipping insurance. We can’t guarantee that we will receive your returned item, as it’s out of our hands until it’s (literally) in our hands.

To return a jacket EMAILED US FIRST ON

Once we've spoken to you, please mail your jacket to:  

Frahm Technical Limited 
21 The Firs 

Please don't pop round to see us if you live nearby. We're not insured (yawn) for this, and we'll be forced to hide under the desk until you go.



We are legally obliged to pay all UK taxes. We don't have any influence on non-UK taxation or duty, nor can we or will we do naughty things to get around that. We must correctly declare what goods we are sending, and their true value.

If you are taxed or asked to pay duty to release goods delivered to your country we're afraid this is beyond our control.

frahm jacket charity mind


We give £10 from every jacket sold to charities of our choice. This money is taken from our end profit. We will always pay it though, even if it means us losing money. A promise is a promise. We won't pay the charity until all jackets from that batch have been sold.

For transparency (and because it's nice) we will announce/make public which charity and how much was raised every now and then.

Click here for more on charitable donations


FRAHM Size Guide

Frahm jacket logo


FRAHM jackets are cut casual, for movement. We've subtly altered classic tailoring for more room in the shoulders and longer arms. Our jackets do not have a restrictive 'fashion' cut. 

Our best guide to size is your favourite existing jacket or suit jacket. Look for the inches or CM, not the "medium" or "large", as these definitions differ wildly between brands.

If you don't know your size, wrap a tape measure around the widest part of your chest and shoulders (no tensing), underneath your armpits. 

If you have a really muscular or chunky build, or want to wear heavy layers (like thick jumpers) under your jacket, we recommend you go for the size up. 

"Long" sizes for particularly tall men offer exactly the same jacket, with significantly longer arms and torso. 

If you have any questions or concern you are an unusual fit, email the designer Nick on and he will discuss sizing with your personally.

FRAHM Jacket size chart


CHRIS: Size Medium. 39" chest. 5'9". 76kg. Slim, athletic physique.

FRAHM Jacket utility field chris blakeston

NICK: Size Large. 42" chest. 5'11". 88kg. Chunky, muscular physique.

FRAHM jacket harrington racer nick hussey


email with thought, to actually enjoy

We'll send you jacket info & inspiring stuff